Inspiring through leadership

Leading Factor CEO, Jacqueline Capriles, has dedicated herself to a core set of values. Her success is all about originality, and in business it’s about providing people with something that they need. She leads by example by teaching, motivating and inspiring her team to help others learn, grow and develop. Consistency is key when you are a business leader.

As quoted by one of her favorite actress and comedian Lily Tomlin, the road to success is always under construction. With over 25 years of combined experience working as a business analyst, software engineer, and electrical contractor, her experience in these key areas has led her to establishing Leading Factor, a firm dedicated to helping small construction firms build operational capacity.

In the construction industry, we found that small businesses face many obstacles when it comes to their back-office. Some of the most time consuming and readily felt challenges are document management such as losing important documents, or important files saved on desktops, laptops or emails. Other challenges are the lack of agreed payment schedules, lack of change order management, lack of legal contracts, security issues, slow adoption of technology and shortage of skills sets. These are the areas that stunt an organization’s growth.

Understanding what my client’s need and finding solutions in what makes them better is our top priority. I hire and partner with experienced professionals that bring value to our firm and the businesses we support. We use solutions that strengthen operational efficiencies and use cutting edge technology to secure infrastructures and train staff on areas of weakness. "We are considered an all-in-one shop and a trusted advisor to our clients.”

As a minority woman in the construction industry, there have been many challenges due to the lack of diversity and those challenges have negatively impacted the lives of primarily minority groups and women. Jacqueline has paved the way to support her fellow minority business owners (MBE) and women business owners (WBE) including disadvantaged business owners (DBE). She inspires and teaches from the lessons she’s learned as a former electrical contractor in the public sector

Her firm works with schools, non-profits, mentorship programs, NYC City and NY State agencies to assist minority and women business owners prepare for opportunity and success. Her team serves as subject-matter experts; provide one-on-one technical assistance and create mastermind sessions that provide her clients with an abundance of knowledge that would have taken them years learn.

Using a quote from Oprah Winfrey whose been a source of inspiration to Jacqueline “When you undervalue what you do, the world will undervalue who you are.” She adds, we must invest in ourselves and community to learn and grow. Success comes from consistency and the result of preparation and hard work when it meets opportunity.

If the global pandemic taught us anything, it is how rapidly things can change and survival is key in how fast we adapt and evolve. It’s about working smarter and not harder. It’s about learning how to grow our business successfully. IE